Self-Directed Learning: Learning on your own by finding and judging information. It builds independence and problem-solving skills. Example: Watching YouTube to learn Excel formulas. (Textbook, Ch. 1)
Mental Models: The way you think something works based on experience. These affect how you use systems. Example: Thinking Excel treats 1 as true and 0 as false. (Textbook, Ch. 1)
Curse of Knowledge: When you know something so well that it's hard to explain it simply. Experts often assume others understand. Example: A professor skipping steps when teaching Excel.
Information System (IS): A combination of people, processes, data, software, and hardware that share information. It helps organizations function. Example: A system that tracks student grades.
Five-Component Model: IS includes hardware, software, data, processes, and people. All must work together. Example: Excel + user + data = system. (Textbook, Ch. 1)
Business Process: A set of steps used to complete a task in an organization. Systems are built around these steps. Example: Steps to submit a job application. (Textbook, Ch. 1)
Inherent Processes: The built-in rules or steps a system forces users to follow. These reflect how designers think work should be done. Example: A form that must be filled out in a specific order. (Textbook, Ch. 1)
Data: Raw facts or numbers that can be processed into useful information. It has no meaning until used. Example: A list of sales number. (Textbook, Ch. 1)
Software: Programs that tell a computer what to do. It processes data and performs tasks. Example: Microsoft Excel. (Textbook, Ch. 1)
Communication (in IS): Sharing information between people or systems. Good communication requires understanding others’ perspectives. Example: Designing a user-friendly app. (Textbook, Ch. 1)
Technology Hype Cycle: A model showing how new tech goes from excitement to disappointment to realistic use. Not all hype lasts. Example: AI being overhyped before real use increases. (Textbook, Ch. 1)
Trough of Disillusionment: When excitement drops because technology doesn’t meet expectations. People lose interest. Example: Companies cutting back on AI after overinvesting. (Textbook, Ch. 1)
Slope of Enlightenment: When people start understanding how to use technology effectively. Real benefits appear. Example: Businesses finding useful AI applications. (Textbook, Ch. 1)
Disruptive Technology: A new technology that changes how industries work or replaces old systems. It often starts small but grows quickly. Example: Smartphones replacing cameras. (Textbook, Ch. 1)
Tech Adoption: When people actually start using a technology. It depends on usefulness and demand. Example: Employees using AI tools daily. (Textbook, Ch. 1)
Real Market Demand: Actual need and usage of a product by users. It reflects real behavior. Example: Millions actively using a platform. (Textbook, Ch. 1)
Perceived Market Readiness: What companies think customers want, even if it's wrong. This can lead to overinvestment. Example: Assuming everyone wants AI tools. (Textbook, Ch. 1)
Speculative (Anticipatory) Adoption: Investing based on future expectations instead of current use. It is risky. Example: Startups betting on AI before demand exists. (Textbook, Ch. 1)
Hype (Market Bubble): When excitement and investment grow faster than actual usage. This creates unrealistic expectations. Example: Massive AI funding with low usage. (Textbook, Ch. 1)
Investment: Money spent on technology or resources. It does not guarantee usage. Example: A company spending millions on AI. (Textbook, Ch. 1)
Adoption: When people actually use a technology. This is different from just buying it. Example: Workers using new software daily. (Textbook, Ch. 1)
Diffusion: How widely a technology spreads over time. It shows long-term success. Example: Smartphones used worldwide. (Textbook, Ch. 1)
Adoption vs. Investment vs. Diffusion: Spending, using, and spreading are different. Success requires all three. Example: AI investment is high, but usage is still limited. (Textbook, Ch. 1)
Capital: Money or resources used to invest in a business or technology. It helps growth and development. Example: Funding used to build AI systems. (Textbook, Ch. 1)
Metrics: Measurements used to track performance or success. They help decision-making. Example: Tracking daily active users of an app. (Textbook, Ch. 1)
Moore’s Law: The idea that computing power doubles about every two years while costs drop. It explains rapid tech growth. Example: Computers becoming faster and cheaper over time. (Textbook, Ch. 1)
Why did students use the spreadsheet differently?
What does the system enforcing workflows demonstrate?
Company invests in AI but sees low usage. Why?
What lesson does heavy spending but low usage show?
Why does the student disagree with the system?